Shipping policy

Processing Times:

  • Non personalized items have a 7-10 business day processing time.
  • Personalized items have a 10-14 business day processing time.
  • If your order contains both personalized and non personalized items, your processing time will be 10-14 days. If you need the non personalized items sooner, place a separate order for those items or reach out to us and we will see what we can do.

*Estimated shipping times DO NOT include processing time. Once your order ships, you will receive an email with tracking information.

*Processing times are subject to change without notice during drops, large order volumes, or holidays but know we always do our best to get your items shipped out in the posted processing time window. Unless you order with a guarantee delivery by date, processing times are just an estimate.

Shipping:

All orders are shipped through UPS or USPS. Shipping cost and delivery time will be calculated at checkout. US shipping only! SHIPPING TIMES DO NOT INCLUDE PROCESSING TIME!

  • UPS Ground (1-5 days)
  • UPS Ground Saver (2-5 days)
  • USPS Priority Mail Express (Next day-2 days)
  • USPS Priority Mail (1-3 days)
  • USPS Ground Advantage (2-5 days)
  • FREE STANDARD shipping automatically applied at checkout for orders of $175 or more. STANDARD SHIPPING (2-5 BUSINESS DAYS) will be used regardless of selected shipping if you are utilizing our FREE SHIPPING OFFER.

*Please make sure you have the correct address before placing your order. We are not responsible for incorrect addresses*

*Every product is made to order and inspected for flaws before being placed in their protective sleeves. All items are securely wrapped and packaged to prevent damage during transportation. We are not responsible for any lost or damaged packages once we drop them off. We will have a receipt with proof of drop off and tracking information if any problems arise. You will be emailed your tracking information once your shipping label has been created. Make sure to keep an eye on your tracking and be aware of when your package is out for delivery to avoid weather damage. If your package ends up lost in transit or damaged when it arrives, make sure you reach out to the delivery service you chose as checkout to resolve the issue. As always, you can contact our customer service at support@littleslanedesigns.com for any additional concerns.